Why Use WhatsApp Business?

<p>WhatsApp Business allows companies to safely and securely message their customers directly within the WhatsApp messaging platform. Since WhatsApp is the most popular chat app in many countries, it makes sense to talk with your customers on the platform where they are most active.</p>

What are the features of WhatsApp Business?

<ul> <li>Business Profiles; you can create a business profile with helpful information for your customers like your address, business description, email address, and website.</li> <li>Quick Replies; by using quick replies, you can save and re-use the message you frequently need to send. This way, you can quickly answer your most-asked questions in no time.</li> <li>Automated Messages; Just like chatbots, you can set automated messages. We understand that even though your customers are across the world, you, as a business owner, sometimes still need some sleep, or when you’re in a meeting, it might be difficult to answer as well. Your customers and leads, on the other hand, are expecting a response straight away. With automated messages, you can do that or maybe create a welcome message to introduce potential customers to your business.</li> <li>Message Statistics; Get insights into essential metrics such as how many of your messages were successfully sent, delivered, and read.</li> <li>Labels; Make it easier for you to organize your contacts or chats with labels, so you can easily find them again.</li> <li>Creating a business profile using a regular landline instead of a phone number</li> </ul>

What can you do with Whatsapp Business?

<p>Since WhatsApp Business is the ideal tool to connect and chat with your customers, you can use it in various ways. You can use WhatsApp Business to provide customer support, get feedback and do customer research, get reviews and ratings, send reminders about people’s order status, show a raw side of the organization with the WhatsApp status feature, and deliver special offers. The possibilities are endless.</p>

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